Refund policy
Returns & Refunds Policy
90-Day Satisfaction Guarantee
We want you and your pet to love your Doggyhug clipper.
If you are not happy with your purchase for any reason, you can request a full refund of the product purchase price within 90 days of the delivery date. No questions asked.
How to Start a Return
Email us at urebasaucedov@gmail.com with your order number.
We will reply with return instructions. Please do not send items back without contacting us first.
Return Shipping Costs
Customers are responsible for return shipping costs when returning an item due to a change of mind or dissatisfaction with the product.
If your item arrives damaged, defective, or incorrect, Doggyhug will cover any necessary return shipping costs.
Damaged, Defective or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us with your order number and photographs where appropriate.
We will arrange a replacement or a full refund at no additional cost to you, in accordance with applicable consumer protection laws.
Refunds
Once your refund is approved, it will be issued to your original payment method.
Depending on your bank or payment provider, it may take a few business days for the refund to appear.
Consumer Rights
Your statutory consumer rights in your country remain unaffected by this policy.